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SupportAI

Analytics & Insights

Deep dive into your chatbot's performance and user interactions.

Last 7 Days

Total Conversations

1248

12%

Leads Generated

86

8%

Resolution Rate

98%

Target: 95%

Conversation Volume

Leads Generated

Most Common Questions

1

How do I reset my password?

145 times
2

What is your refund policy?

98 times
3

Do you offer an API?

87 times
4

How to invite team members?

64 times
5

Are there yearly limits?

42 times

AI Confidence & Escalation

Successfully Resolved by AI78%
Escalated to Human Agent15%
Captured as Lead (Offline)7%
Average Session Length4m 12s